Frequently Asked Questions
Everything you need to know about shopping with WHITE COFFEE clothing.
What is the typical shipping time for orders?
We process orders within 1-2 business days. Domestic shipping typically takes 3-5 business days, while international shipping can take 7-14 business days depending on your location.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your process.
How do I know which size to order?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Are your materials sustainably sourced?
At WHITE COFFEE, we prioritize quality and ethics. We use a mix of organic cotton and recycled fabrics across our collections to minimize our environmental footprint.
Can I change or cancel my order after it has been placed?
Since we aim to ship orders as quickly as possible, changes can only be made within 60 minutes of placing the order. Please contact our support team immediately for assistance.